Terms & Conditions

Fishing Station Pty Ltd (“we”, “us”) (ABN 25 887 032 952) is the owner and operator of this website.

Users entering this site agree to be bound by these Terms and Conditions. Fishing Station reserves the right to change these Terms & Conditions at any time.

All intellectual property in the material contained on this site is owned by Fishing Station its licensors, suppliers or advertisers and is protected under both Australian and International law. Users of this site do not gain any interest in that intellectual property and undertake not to do anything that interferes with or breaches those laws or the intellectual property rights in the material.

Users may only download material from this site for personal and non-commercial use and on the understanding that they do not modify the copy as it appears on this site. This includes any copyright notice. All rights not expressly granted under these terms of use are reserved.

Any third party content included on this site is subject to that third party’s terms and conditions of use.

This site may include links to third party sites that are not related to Fishing Station and over which Fishing Station has no control. These links are provided for your information and to assist you in the selection of the product which best suits your needs and do not indicate any relationship between Fishing Station and that third party or any endorsement by Fishing Station of that third party, its site or its products or services.

Orders

The Fishing Station online store is open 24/7, 365 days per year – so you can shop and place orders online, at any time.

When placing an order via this website, you are in effect making an offer to purchase a particular product/s for the price/s shown plus any other related charges (i.e. shipping etc).

Shortly after placing your order on our website or by phone, you will receive an email confirmation of your order.

All prices shown on this website are in Australian Dollars (A$) and include GST.

All transactions are processed in Australian Dollars (A$).

Prices are subject to change at anytime without notice.

Order Cancellations

Should you wish to cancel your order, please contact us immediately, preferably by phone. As we ship on a daily basis, we may not be able to cancel your order prior to dispatch. If this is the case, unfortunately we will need to charge you the cost of delivery, and the cost to have the parcel returned to us.

Payments

We operate a pre-paid system and goods are only shipped upon receipt of full payment.

We accept the following payment methods:

  • All major local and international credit and debit cards (Visa, MasterCard, American Express, JCB)
  • Apple Pay, Samsung Pay, Google Pay, Microsoft Pay, WeChat Pay
  • PayPal
  • Zippay
  • Afterpay

Online Security

The Fishing Station website is a safe and secure shopping environment. No credit card details are stored on our website. For credit card payments, we utilise the services of Stripe, a major global e-commerce payments provider. Stripe employ the latest in online encryption protocols, ensuring your card details are protected at every step of the transaction process.

 

All card transactions through Stripe are also verified using the 3DSecure network. This may require the cardholder to enter a code sent to their phone to confirm the card is in their possession.

Payments made via Paypal, Zippay and Afterpay are processed through their online systems, also employing the highest encryption protocols available today.

Order Verification

Due to the risk of online fraud, orders placed via Credit Card or Paypal may be subject to additional verification checks. We may contact you to assist in verification of your order and account. We utilise various procedures to ensure protection for the Cardholder. These processes include asking the cardholder to provide evidence of the transaction on their internet bank statement listing, refunding a small amount to the card and requiring you to confirm this amount, confirmation using a driver’s license, or verification over the phone.

 

Fishing Station reports all attempted credit card fraud immediately to ACORN – Australian Cybercrime Online Reporting Network.

Stock Availability

Whilst we take the utmost care to ensure our stock levels are accurate, discrepancies do occur due to our stock being live on our shop floor at any time. Should an item be out of stock at the time of picking an order, you will be notified, and we will attempt to source new stock from our supplier immediately.

Shipping Conditions

Please refer to the shipping page.

Returns or Refunds

Please refer to the returns page.

Damaged Goods Received

If your parcel has sustained any visible damage on delivery and the contents may be damaged, you must advise us by phone or email within a few hours of the delivery occurring. Insurance claims cannot proceed if the time lapses beyond this, and Fishing Station will not be responsible to replace the items.

Product Information

We do our best to keep our web site both updated and accurate. Product descriptions, images and associated information changes from time to time and in some instances our site may not reflect the most accurate information. In rare circumstances, the actual product we have in-store may differ from the advertised product online.

Pricing

Price information is subject to change without notice.

 

Discounts

Unless stated, coupon codes and discounts cannot be used in conjunction with other offers.

Links To Other Websites 

We may provide links to web sites not operated by us. These linked sites are not under the control of us, and we are not responsible for the privacy practices or content of companies linked to this web site. Before disclosing your personal information on any other web site, you are advised to examine the privacy policies of those web sites.

Governing Law

The laws of the State of New South Wales and the Commonwealth of Australia govern our web site.

 

Our web site may be accessed throughout Australia and overseas. Fishing Station makes no representations or warranties that the content of our web site complies with the laws (including intellectual property laws) of any country outside Australia. If you access this web site from outside Australia, you do so on your own responsibility and are responsible for ensuring compliance with all laws in the place where you are located.

More Customer Service

Getting ready for your next fishing adventure?

Call and speak to our fishing experts today or pop in-store for a visit

CALL US (02) 8094 9197